Sometimes, things go wrong. A device doesn't perform as designed, or there is a downturn in the quality of materials that a company is getting from its suppliers. It's costly, frustrating and can take a long time to sort out.
The key issue is to identify what the problem is, find a solution and move forward.
With my experience in materials selection in a tightly controlled environment, I can assist clients in identifying where the problem is, from the materials supply chain or perhaps the component design or material specifications. We can then work together to review the design, materials specifications, suppliers and quality control system and determine the best solution to move forward.